Creating an account with VolleyZone is a two-step process: Creating an account and activating the account:

1. To create a VolleyZone member account: open the member registration portal by clicking here. Choose the regional association and county that your club is part of > scroll down and you will see a list of clubs within the county > select the club you wish to register into > scroll down and choose the membership-type > click on ‘Register Now’. This will take you to the registration-login page.

On the registration-login page > click on 'Sign up' > fill in all the required details > accept the 'Terms and Conditions' > click on 'Register'. 

2. To activate the account: you will have received an account activation email on the email address you provided in the last stage > click on 'Activate Account' which will bring you to the VolleyZone member login page > enter your email address and password > click on 'Log In'. Your account is activated and ready to use now. 

To view the video guide, click here.

To login into your VolleyZone member account, you will have to wait to receive the email from SportLoMo, our system provider, carrying the activation link for your account.

Once you receive the activation link, click ‘Activate Account’ in your email. This will take you to an account activation-login page. Here, confirm your email address > set a password for your account > click ‘Login’. Your account is activated now.

Log in to your account here by entering the same email address and password you entered in the last stage.

To view the video guide, click here. 

Please check your junk/spam folder for the activation email. If you still don't fine the activation email, head to our Member login page here and enter your email address. If the account associated with your email address hasn’t been activated, you will see a prompt to resend the activation link again. Click on 'Resend Activation Email'. 
If you still don't receive the email or the option to resend activation link does not appear, please write to us at volleyzone@volleyballengland.org with your full name, email address, membership ID (if possible) and your issue.

You can purchase your registration via a direct registration link shared by your club or through the registration portal by following the steps below:

To purchase your membership, head on to the member registration portal by clicking here. Choose the regional association and county that your club is part of > scroll down and you will see a list of clubs within the county > select the club you wish to register into > scroll down and choose the membership-type and click on ‘Register Now’. This will take you to the registration-login page.

Log in to your member account by entering your account username and password > enter the quantity > follow on-screen instructions and proceed with the payment. 

To view the video guide, click here.

To renew your membership, log in to your VolleyZone member account here > log in by entering your username and password. On the homepage, click on 'Register or Renew Membership' > choose the membership you want to renew or purchase > enter the quantity > follow on-screen instructions and proceed with the payment. 

To view the video guide, click here.

Please purchase your membership at your primary club. If you are actively part of multiple clubs, once you have purchased your membership at your primary club please email volleyzone@volleyballengland.org with your name, VEU number and club/s you are part of and include your role and we will complete this for you. 

To purchase your coach/referee membership if you not associated with any specific club, please click here to join the Volleyball England Club. Select your membership-type > click on 'Register Now'. This will take you to the registration-login page.

On the registration-login page > log in by entering your account username and password > select 1 membership > follow on-screen instructions and proceed with the payment.

To view the video guide, click here or step by step guide, click here.

Yes, you can register multiple members under a single account. Please see the FAQ below on how to do this.

To register another member under your account, log into your VolleyZone member account here. If you have multiple clubs or association on your account, please choose the one you want to log into.

On your account homepage, click on ‘Register/Renew’ > add the quantity of the membership-type you want to purchase > fill in the membership registration form and follow on the screen instructions.

To view the video guide, click here.

To update member details in your profile, login to your VolleyZone member account here > choose the association the member is associated with > on the homepage, you will see tiles of all the members associated with your account > click on ‘Details’ under the member’s name you want to update details of > update the member details > submit. 

 To view the video guide, click here.

Your date of birth can only be updated by Volleyball England. Please email us at volleyzone@volleyballengland.org with your full name, membership ID (VEU number), correct date of birth and reason behind the update. We will get this updated for you.

Please email us at volleyzone@volleyballengland.org with your full name, membership ID (VEU number, old email address, new email address and the reason behind change. We will update your email address for you.

Our membership season runs from the 1st August - 31st July. Your membership will expire on the 31st July regardless of when you purchase it within the season.

Please email volleyzone@volleyballengland.org with your full name, VEU number, membership purchased and reason for refund request and a member of staff will look into processing this for you. 

Yes, you will receive an email containing your purchase receipt on the email you have registered with us. 

The service provider fee of 3.2% plus 50p on each transaction on the system is a Stripe charge by our system provider, SportLoMo.

Sport Lomo charges a fee for the provision of their software; it is a SaaS (Software as a Service) fee.

Sport Lomo collects it in proportion to the amount of interaction clients have with the system to spread the cost of the service in proportion to the service provided. This is clearly displayed as the service fee to the customer/member before payment is made.

The changes to our membership fees are in line with article 16.3 of Volleyball England’s Articles of Associations. It is below the UK rate of inflation when the new fees were agreed (11.4% in April 2023) and reflects the need to meet rising costs incurred in maintaining the standards of services offered. All the fees that Volleyball England receives go back into volleyball in England.  

To affiliate your club, log into your Club Admin account here > on the homepage, navigate to the 'Events' section and click on 'Purchase Events' > add the type of club affiliation you want for your club > click on 'Continue' and follow on-screen instructions. 

Ensure that your club details, committee details, constitution and policies are up to date to be able to buy affiliation for your club. 

To view the video guide, click here.

To give club admin access to the committee members, login to your club admin account here > enter your username and password > on the homepage scroll down to ‘Settings’ in the bottom-right corner > click on ‘Manage User Accounts’.

If there are any club admin users who have access, they will show up for you here. Click on the red '+ add' button to add members for the admin access > the parent will already be populated as the Club > enter the name that you would like to assign as a username which this member would use to log in > enter the member’s email address that they want to associate with the club admin account > create a password > Save. The member will then show under the list on Manage User Accounts page. You can now share the login username and password with the member.

To view the step-to-step guide, click here.

The current VolleyZone system is formatted in a hierarchy which means all clubs sit under a county and then under the Region, which then sits under Volleyball England. Other than the hierarchy, you are still a separate entity. Not all counties have a volleyball association, so some geographical counties have been added into the hierarchy to make the system work same for all. As you are associated with a club, please always use the club name when you log into your account. Volleyball England will only be used if we cannot cascade something down to the clubs, this will be included in our communication.

A constitution sets out the purpose and rules of your club. It is the basic document which helps to ensure smooth and proper running of your club.  Further, having a club constitution and policies is one of the main requirements to be eligible to apply for the funding. Through the mandatory upload of these documents, Volleyball England aims to encourage all the clubs to have a constitution and adopt our safeguarding policy to ensure the long term governance and operational success of the club.

To view the details of a member, log in to your Club Admin account here > on the homepage, under 'Membership' click on 'View Members' > use the search bar to identify the member > under the 'Action' column click on 'i' to view the member details.

To view the video guide, click here. 

To set up club committee role profile for your club, log in to your Cub Admin account here > on the homepage, under ‘Club Details’ > click on ‘Role Profiles’. You will see a list of available role profiles here > click on the edit icon next to the role > on the member lookup, search for an existing member > follow on-screen instructions > Save.

To view the video guide, click here.

Please note that this functionality is not working for a few clubs. Our system provider, SportLoMo, is working to resolve it at the earlies.

To add teams to your club, log in to your club admin profile here using your username and password. On the home page, navigate to ‘Members/Team Sheets’ > click on ‘Team Roster (list of the players to be selected)’ > on the team roster page, click on ‘+Add’ > follow on-screen instruction to enter the team details in the roster. Due to an ongoing technical glitch, keep the ‘roster’ field empty on this page > click on ‘Save’. This will take you to the Team Roster Page. Enter the Roster name on this page and save it > click on ‘Back’ on the top right of the roster details section. You should be able to see your team listed under the Team Roster now.

To view our step-by-step guide, click here.

To add players to the team, follow our step-by-step guide here.

To enter you team into an event, follow our step-by-step guide here.

The data migration is still ongoing for parent/child accounts. Though the children's accounts have already migrated, the parents' accounts are still being pulled over. 

If you do not hold any other role apart from the parent on VolleyZone, you will receive an activation email for your account as soon as it has been migrated over. Once you have activated your account and log in, you will be able to see your child's account as a second member profile in your account. 

However, if you already have a coach, referee, or player membership for the 2022-23 season with the same email address as your child's account in the previous VolleyZone, you should automatically see your child's profile listed as a second member on your account. If you don't, please email volleyzone@volleyballengland.org.

Once your club affiliation has been approved by Volleyball England, you will receive a confirmation email which includes where to download the insurance summary of cover.

As an affiliated club, you can request our funding guide by emailing membership@volleyballengland.orgwhich can support your club to access funding & you will benefit from access to discounted equipment with our partners.

When starting a volleyball club, it's important to make sure that you have the right organisational structure in place and that your club is insured. Good governance is the foundation of a well-run club, you can find more information on setting up your club here.

We ask that you get in touch so we can provide you with best practice and governance support to help your club run effectively. It allows us to make sure you have a committee & a constitution in place and to provide further support for your club to thrive.

Yes we have a range of role descriptions which affiliated clubs can use as templates. Please email membership@volleyballengland.org to gain access to these.

Yes, please email membership@volleyballengland.org to gain access to this.

To affiliate your club, log into your club account > on the Home screen navigate to the 'Events' section and click on 'Purchase Events' > add the type of club affiliation you want for your club > click on 'Continue' and follow on the screen instructions. Ensure that your club details, committee details, constitution and policies are up to date to be able to buy affiliation for your club. 

To view the video guide, click here. 

Affiliated clubs can download the insurance certificate from our Club Hub. The log in details are sent to all clubs via email from VolleyZone once club affiliation is approved. If you are having issues accessing the Club Hub, please email membership@volleyballengland.org 

To set up club registration types, log in to your club account > on the home screen navigate to ' Membership Status' > click on 'Membership Types' > click on 'New' to create a new Membership type > enter the name and membership category > add the DOB condition if required for the category > click on 'Save'. 

Now you can add/remove the fields required to be filled from a person purchasing that specific membership type. The field added by Volleyball England and Regional level can not be edited/removed. However, you can include any additional field that you may need to get further details at the club level > Click on 'Save'. 

To update the details of a member, log in to the club admin account > under 'Membership' click on View Member > identify the member whose details you want to update, use the search bar if needed > Under the 'Action' column click on 'i' >  update the required details and Save.

All transactions are to be paid via VolleyZone, alternative payment options are available but will incur an additional 10% administration fee.

As an affiliated club, we can share any coaching vacancies you may have, please complete this form and we can get this added to our web page here and the Time Out newsletter.

You should include information on: the level of experience and qualifications required (Assistant Coach, Level 2 or Level 3), the team, how many hours the coach is required for each week, when and where those sessions will take place and remuneration.

We do not have a referee database but you can contact your local/regional referee coordinator who can support. You can find their contact details here.

You will need to complete the UK Coaching Safeguarding and Protecting Children course every 3 years and then you will be required to attend a Time to Listen multi-sport Course once.

We have a free-to-download resource called Volley2s for teachers aimed at children 7-11 years-old. Check out this useful sitting volleyball teaching card too.

For equipment, please visit our partners Bishop Sports.

You may also wish to signpost your budding players to volleyball clubs in your area.

Looking for resources? Our Mini Volley and Super Mini Volley packs could be exactly what you’re looking for.

When it comes to equipment, we would recommend you check out our partners Bishop Sports.

Tier 2 of our U15, U16 and U18 competitions are all about playing opportunities and could be perfect if you have a team to enter. We also have resources to help you organise your own competitions.

You may also wish to signpost your budding players to volleyball clubs in your area.

Please contact coaching@volleyballengland.org with information on the course you attend & qualification that you received so we can check this against our records & get this updated on your VolleyZone account for you. Please also send a copy of your certificate when you email us.

Please email the membership team on membership@volleyballengland.org with your VEU number (if possible), payment amount & payment date and we can look into this for you.

We recommend that all Coaches and Club Welfare officers complete the UK Coaching Safeguarding and Protecting Children Course. This course needs to be completed every 3 years. 

Please contact refereeing@volleyballengland.org with information on the course & qualification that you received so we can check this against our records & get this updated on your VolleyZone account for you. Please also send a copy of your certificate when you email us.

You can contact your regional referee co-coordinator who will be able to support you and advise about local opportunities. 

After passing the Grade 4 course, you will then be able to obtain higher grades through being observed. You can apply for your Grade 3R assessment on VolleyZone, by selecting Referee Grade 3R Assessment in the event finder and follow the steps to complete the booking. A Referee Assessor will then get in touch with you to arrange the observation and assess you.

If you have booked & paid for your place on an Assistant Coach Award, please see the step by step guide below to access the resources:

1. Log into your VolleyZone account
2. Select ‘Manage events’ from the left-hand side menu
3. Select ‘My events’ from the drop-down menu
4. You will be able to see the course listed & download the three resources in the resource column.

The cost of the course is £160 per learner (including all course reference material, one years subscription to UK Coaching and a Volleyball England coach registration until the end of the season). More information on the course can be found here.

If you are unable to find a course convenient to you please complete the form here and we will add you to our course waiting list. We will use this data to organise new courses dependent upon the needs identified.

For all UK Coaching e-learning queries/ issues please email customercare@ukcoaching.org and a team member will get back to you. Kindly note that this is a separate entity to Volleyball England.

Welcome emails are typically sent at least 1 week before the course start date. Please check your junk/spam folder before emailing coaching@volleyballengland.org or refereeing@volleyballengland.org

The cost of the course is £70 and you can book a course through VolleyZone. More information on the course can be found here.

Please email membership@volleyballengland.org with your full name and VEU number (if possible). If you have just set up your account, it could be that your date of birth is incorrect, please send your correct date of birth when you email us so we can update your VolleyZone account.

Please see the first aid courses that we recommend here.

Please refer to the instructions on your welcome email and the contact information provided if you are having issues. More information on the VEOA can be found here.

Learners are required to be at least 16 years of age on the first day of the course for both the Assistant Coach Award & Grade 4 Referee course.

We require that you have a qualified first aider at any game or training that takes place, and that their qualification is in date. This first aider can be provided by the venue, for example if there is a qualified person on reception. As part of the prerequisites for our level 2 coaching course we require a first aid qualification, so the majority of clubs will cover this requirement that way.

Yes, players for NVL teams are covered by their NVL player registrations. Players for non NVL teams are required to purchase a local or regional player registration which is free of charge.

Unfortunately you do not have the access to delete a team on VolleyZone. However you have access to edit the team and re-purpose it. If you do wish to delete a team, please contact the Volleyball England HUB on Competitons@volleyballengland.org. Please be aware that any individuals associated with the team will be removed (not from VolleyZone but from the team) when the request has been completed.

To initiate your transfer, please follow the below steps:
1. Log into your member account,
2. Change your association view to “Volleyball England” at the top of your page,
3. Click on “Add” under Events,
4. You will see the NVL Transfers 23-24 product, click add and purchase your transfer.

Once this is purchased, we will verify this and initiate your transfer for you, and if you have an active membership for the 2023-2024 season, we will complete this for you.

Your child's account will be a second account on your VolleyZone profile. Please see the video guide to help you with a second user on your account.

No, you are required to have separate registration, please follow the steps on the video to purchase the Junior Competitions Registered Player at a cost of £5.50.

Please purchase the membership at their primary club. If they are actively part of multiple clubs, once you have purchased their membership at the primary club please email volleyzone@volleyballengland.org with their full name, VEU number and club/s they are part of and include your role and we will initiate this to help you complete the payment.

International Transfers are required for any player whose Federation of Origin is not Volleyball England. “Federation of Origin” is the National Federation where a player was first registered to play in a volleyball competition (for a club, team, school, or other volleyball entity that is affiliated either directly or indirectly with the Federation) over the age of 14. More information can be found here.

If you have incorrectly put your federation of origin, please email competitions@volleyballengland.org and they will be able to help you with this

This could be for a couple of reasons: 

1. The player has not yet purchased their NVL player registration, please watch the video on how to do this. 

2. The player requires an international transfer which has not been completed. More information on international transfers can be found here. International transfers require Volleyball England to approve this once it has been completed. 

3. The players federation of origin is not completed on their VolleyZone profile.

4. The player has joined the club rather than the team - see the steps in Competition Junior FAQs above.

The Volleyball England HUB and your opposition use the team secretary and secondary team contacts information stored on VolleyZone to contact you. VolleyZone is a self-service platform, so you need to get the details updated by your club committee or other team secretary if listed.

The Volleyball England HUB and your opposition use the team secretary and secondary team contacts stored in VolleyZone to contact you. VolleyZone is a self-service platform, so you need to update the details.

You shouldn't be required to pay a transfer fee to move teams within the same club. If you have any issues with this then please contact competitions@volleyballengland.org

Please contact competitions@volleyballengland.org about your international transfer, please include your VIS number if known. A member of the team will be able to provide further instructions to support you with your international transfer request.

You are required to have a Level 2 coach listed as your Head Coach with your NVL team on VolleyZone. If your level 2 coach is working towards completing their qualification, evidence must be supplied to competitions@volleyballengland.org

You can book the Grand Prix for your team via VolleyZone. If you log into your VolleyZone account and search the event, you can follow the onscreen instructions to complete the booking. 

Yes. You will need to purchase the adult player- sitting or junior player- sitting registration to be able to play in the competition. 

No, this is open to any individual who would like to play.

Speak to your University sport department to see if they have access to the club admin account and can do this for you. If not, contact Volleyball England on volleyzone@volleyballengland.org to receive the log in details to access the club admin account. You will need to make sure the club committee details are up-to-date and you are listed as one of the committee members. 

Volleyball England flagship Higher Education Volleyball Officer (HEVO) Programme, offers students from all universities a voluntary position to work with the National Governing Body and their university. The roles involve leading and coordinating the development of recreational volleyball at your university to encourage new players to come into the sport and to ensure all players have a quality experience at whatever level they participate. More information on the HEVO programme and how to become part of it can be found here

If your university is affiliated to Volleyball England you will be covered through our insurance as it is recognised volleyball activity. 

You only require the BUCS club affiliation as this enables you to access both the BUCS league and Student cup however if you compete in any regional or national league you will need the standard affiliation. If you believe your club affiliation is incorrect please contact membership@volleyballengland.orgto discuss this further.

Yes, all players are required to purchase the Student Cup Registered Player to play. You can follow the steps on the video to do this.

Yes, we can provide you with receipts of any purchases via VolleyZone however these need to be requested by emailing membership@volleyballengland.org and we can support you with this.

Please use our club finder and enter your postcode to find your nearest session.

It is great to hear that you are looking into playing in the UK. Unfortunately in England, volleyball is not a professional sport meaning there are limited paid opportunities for players. Therefore due to the limited paid opportunities Volleyball England are unable to support overseas players looking to play in England.

As a registered player of Volleyball England, please complete the Incident Notification Form and returned to BirminghamClaimsTeamBham@hyperiongrp.com

In addition, if you wish to make a Personal Accident claim, please email the above email address and request a claim form.

Registration is completed via VolleyZone, an email will be sent to the email linked to the account where you can accept or decline the camp. 

You will receive an email to log into your VolleyZone account, follow the below steps to accept or decline the invitation: 

1. Select 'Manage events from the left-hand side menu 
2. Select my events on the drop-down menu
3. Go to the camp event (this will be the last entry) and in the action column at the end select the green answer button and follow the onscreen instructions.

You will have been contacted by the talent team to make payment via direct debit. If you have not received the link to completed this please contact the Talent team on talent@volleyballengland.org

Please read the Athlete Handbook 2022-2023 as all the information is provided on page 20 including next steps.

This information is listed on the VolleyZone event you have been invited to.

Please updated this information on your child's VolleyZone account. Please edit the profile and select disability and/or Current/Pre Existing Injuries and Conditions, selecting the blue 'submit' at the bottom of the page to save the information. There is also a medical consent form listed in the Athlete Handbook 2022/2023.

You can find the list of upcoming camps & events on our website here.

Closed trials have a certain criteria for an athlete to be invited. More information on them can be found here.

It is great to hear that you are interested in volunteering. Please complete our expression of interest and a member of staff will be in touch.