Knowing your club & community

September

What is Knowing Your Club & its Community?

This section is about your club being aware of the community around you, and knowing whether your club is representative of your surrounding population. If it isn’t, then how can you adapt current practices to attract more members from your locality?

It’s also about knowing your current members, their expectations and how can your club manage these.

Why is it important?

Firstly, by being aware of your local community and their needs your club will be able to make a more appealing offer and attract more members. To be a true community club, it’s also important to be able to demonstrate to potential members that your club is open and accessible to all.

Secondly, member satisfaction is important for all volleyball clubs, both to attract new members but also to retain those you already have. By actively seeking the views of your players, coaches, volunteers and parents/guardians, the club can gather information about how and where to make improvements or changes.

What is good practice?

Open and Equitable

  • Your club should have an open constitution.
  • One or more of the club coaches should have attended the scUK Equity in Your Coaching workshop. This is a very useful 3 hour session to ensure your coaching is equitable, learn about the latest leglislation and receive advice on making your club more accessible.
  • The club should have completed a Disability Discrimination Act (DDA) Self Assessment Form. You don’t have to answer ‘yes’ to all the questions, but it is important that the club is aware of these issues.
  • Think creatively about what would attract more members of your local community to your club. For example, you could have a club ‘open day’, run a parents tournament or offer women’s only sessions.

Sitting Volleyball

  • As a minimum, the club should be aware of their nearest Sitting Volleyball Centre and direct any enquiries from potential Sitting players to this centre.
  • The club could investigate the possibility of introducing Sitting Volleyball to the club training schedule.
  • There are several useful scUK workshops on coaching disabled athletes that your club coaches and volunteers may find useful.

Listening to your members

  • The club should ask players, coaches and volunteers for their feedback regularly. This helps the club committee to decide on how the club should move forward and shows your members that their views are important.
  • Ideally the club should have an open channel of communication at all times for members to make suggestions to the committee. Make sure you act upon recommendations or explain the reasons why you are not able to, otherwise it isn’t worth collecting the information!