Customer Charter

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Volleyball England Customer Charter

Volleyball England is committed to customer service and its continued improvement, to this end the organisation has produced a Customer Charter, a document which puts the importance of customer service levels at the forefront of the way volunteers and staff  carry out their duties.

The charter can be downloaded here.

Volleyball England prides itself on providing a first class service to its members and non-members alike. Occasionally people express dissatisfaction about the service, the staff or the applications of rules, regulations and procedures. Should you wish to make a formal complaint please view our complaints procedure.